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Patient Service Representative
Posted: 08/20/2024
2024-08-20
2024-10-07
Employment Type:
Contract To Perm
Industry: Medical Office & Insurance
Job Number: CJ4675575731
Pay Rate: $14.41 / hour
Job Description
Patient Service Representative – Medical Office We are hiring two Patient Service Representatives to work in a busy community health clinic. This is a busy office with a focus on patient quality care. If you are bilingual (Spanish and English), that is a plus! The PSR's are responsible for directing clients and service personnel to the appropriate area pr department of the clinic, and ensuring proper clinic staff or departments are notified.
Hours: 8:30am to 5pm Mon-Fri, with rotating evenings from 11:30am to 8pm, and every other Saturday from 8am to 12pmPay: $14.62 + .50 for bilingual ability. Pay also goes up based on previous experience and longevity at previous employers.
The Patient Service Representative will also be responsible for the following job functions:- Comply with established policies and procedures, objectives, HIPPA, safety and environmental standards. - Educate clients on all clinic programs and protocol. - Coordinate with medical team to ensure consistent patient flow. - Accommodate all scheduling needs using clinic standards and guidelines.- Ensure accuracy of all patient information, as well as protecting the patient’s rights by maintaining confidentially of personal and financial information. - Manage and reconcile cash drawer.- Collect data for routine and publication. - Maintains office supply inventory. - Other duties as assigned. Patient Service Representative Requirements:
Hours: 8:30am to 5pm Mon-Fri, with rotating evenings from 11:30am to 8pm, and every other Saturday from 8am to 12pmPay: $14.62 + .50 for bilingual ability. Pay also goes up based on previous experience and longevity at previous employers.
The Patient Service Representative will also be responsible for the following job functions:- Comply with established policies and procedures, objectives, HIPPA, safety and environmental standards. - Educate clients on all clinic programs and protocol. - Coordinate with medical team to ensure consistent patient flow. - Accommodate all scheduling needs using clinic standards and guidelines.- Ensure accuracy of all patient information, as well as protecting the patient’s rights by maintaining confidentially of personal and financial information. - Manage and reconcile cash drawer.- Collect data for routine and publication. - Maintains office supply inventory. - Other duties as assigned. Patient Service Representative Requirements:
- High school diploma or equivalent; Associate degree preferred
- Professional and courteous demeanor
- Familiarity with medical terminology a plus
- Must be able to communicate accurately and make quick judgement decisions for clinic services
- Strong customer service skills
- Ability to demonstrate ethical conduct
- Punctual and dependable
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