Make a Difference in Healthcare at a Local Clinic
FurstStaffing has a need for a Patient Service Representative to join the staff at a local clinic. The Patient Service Representative will be responsible for maintaining current patient demographics, informing clients about clinic programs and protocols, managing patient flow by scheduling and directing clients to the appropriate area or department of the clinic and ensuring proper clinic staff or departments are notified.  This is a Furst-to-Hire position.
Hours: 9:30am to 6pm M-F
Pay: $15.23/hour with a .50 differential for bilingual abilities
Benefits: Furst Benefits
Bilingual Patient Service Representative Responsibilities:
Comply with established policies and procedures, objectives, HIPAA, safety and environmental standards
Educate clients on all clinic programs and protocol
Coordinate with medical team to ensure consistent patient flow
Accommodate all scheduling needs using clinic standards and guidelines
Ensure accuracy of all patient information, as well as protecting the patient’s rights by maintaining confidentially of personal and financial information
Manage and reconcile cash drawer
Collect data for routine and publication
Maintain office supply inventory
Bilingual Patient Service Representative Requirements:
Bilingual English/Spanish preferred
High school diploma or equivalent 
Understand basic math 
Show follow-through, assume responsibility and use good judgment 
Communicate effectively and diplomatically with patients, external insurance providers, and contracting entities and facility personnel
Possess strong customer service skills
Demonstrate punctuality and dependability
Show ability to understand and follow verbal and written communication
Demonstrate ethical conduct 
Ability to multi-task 
Strong attention to detail 
Ability to solve problems 
Pleasant and professional demeanor
Please contact Denessa or Courtney at 815-229-7810; or apply here.