Medical Scheduler
We are staffing a Furst-to-Hire role for a Medical Scheduler at a local clinical services center. The Medical Scheduler interacts with patients, clients and staff to provide excellent customer service. The Medical Scheduler ensures center calendars are maintained to allow for smooth patient flow and assists with the coordination and scheduling of clinical services. Bilingual in Spanish is a plus.
Hours: 8am to 4:30pm
Pay: $18/hour
Medical Scheduler Responsibilities:
- Enter patient data into the electronic medical record system
- Provide clerical assistance to internal and external departments and contacts
- Handle patient registration and intake
- Schedule appointments
- Provide appointment reminder calls
- Provide information to individuals requesting resources
- Maintain incoming fax folder and coordinate receipt of faxes and referrals
- Answer incoming calls and appropriately transfer or take messages
Medical Scheduler Requirements:
- Associate's degree or High School diploma or equivalent with 3 years of relevant customer service experience, preferably in a clinic setting
- Proficient in Microsoft Office Software (Excel, Outlook, Word)
- Experience taking cash/check/credit card payments from patients
- Experience with electronic medical record software and medical terminology
- Knowledge of HIPAA protocols and guidelines
- Bilingual English/Spanish preferred, knowledge of ASL a plus
- Demonstrated strong initiative
- Ability to work well both independently and in a team environment
- Ability to use a multiline phone system with excellent phone etiquette
- Ability to multitask, meet deadlines, and adapt to a given situation with tact and diplomacy
The Medical Scheduler plays a vital role, providing first point of contact for many guests and visitors. We are looking for someone who enjoys working with the public and will be a strong addition to our client’s team. Apply here or contact Caitlyn or Courtney at 815-229-7810.