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Medical Scheduler

Rockford, IL 61107

Posted: 01/31/2025 Employment Type: Contract To Perm Industry: A -Clerical Job Number: CS390211116 Pay Rate: $18 / hour

Job Description

Medical Scheduler
 
We are staffing a Furst-to-Hire role for a Medical Scheduler at a local clinical services center.  The Medical Scheduler interacts with patients, clients and staff to provide excellent customer service. The Medical Scheduler ensures center calendars are maintained to allow for smooth patient flow and assists with the coordination and scheduling of clinical services.  Bilingual in Spanish is a plus.
 
Hours: 8am to 4:30pm
Pay: $18/hour
 
Medical Scheduler Responsibilities:
  • Enter patient data into the electronic medical record system
  • Provide clerical assistance to internal and external departments and contacts
  • Handle patient registration and intake
  • Schedule appointments
  • Provide appointment reminder calls
  • Provide information to individuals requesting resources
  • Maintain incoming fax folder and coordinate receipt of faxes and referrals
  • Answer incoming calls and appropriately transfer or take messages
 
Medical Scheduler Requirements:
  • Associate's degree or High School diploma or equivalent with 3 years of relevant customer service experience, preferably in a clinic setting
  • Proficient in Microsoft Office Software (Excel, Outlook, Word)
  • Experience taking cash/check/credit card payments from patients
  • Experience with electronic medical record software and medical terminology
  • Knowledge of HIPAA protocols and guidelines
  • Bilingual English/Spanish preferred, knowledge of ASL a plus
  • Demonstrated strong initiative
  • Ability to work well both independently and in a team environment
  • Ability to use a multiline phone system with excellent phone etiquette
  • Ability to multitask, meet deadlines, and adapt to a given situation with tact and diplomacy
 
The Medical Scheduler plays a vital role, providing first point of contact for many guests and visitors.   We are looking for someone who enjoys working with the public and will be a strong addition to our client’s team.   Apply here or contact Caitlyn or Courtney at 815-229-7810.

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About Rockford, IL

Ready to take your career to new heights in Rockford, Illinois? Explore our job opportunities in this vibrant city and uncover endless possibilities for growth and success. Nestled in the heart of Winnebago County, Rockford blends urban convenience with a laid-back Midwest charm. From iconic landmarks like the Anderson Japanese Gardens and the Coronado Performing Arts Center to the mouth-watering cuisine at Beef-A-Roo and the exciting games hosted by the Rockford IceHogs at the BMO Harris Bank Center, this city has something for everyone. The Rockford region boasts a thriving arts scene, with galleries like the Rockford Art Museum and the Klehm Arboretum & Botanic Garden providing inspiration at every turn. Discover your next career move in Rockford, where opportunities abound and a unique culture awaits!