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Medical Office Scheduler CSR

Rockford, IL 61104

Posted: 05/20/2024 Employment Type: Contract Job Number: CJ2860988216 Pay Rate: $14.62 / hour

Job Description

Scheduler CSR – Medical Office – 3 Positions! We are hiring three Scheduler CSRs to work in a busy community health clinic.  This is a busy office with a focus on patient quality care.  If you are bi-lingual with Spanish, that is a plus! The Scheduler CSRs are responsible for answering and routing all incoming calls, and all tasks related to scheduling, updating patient information, and taking messages. Hours: 8:30am to 5pm Mon-Fri, with rotating evenings from 11:30am to 8pm, and every other Saturday from 8am to 12pmPay: $14.62 + .50 for bi-lingual ability. Pay also goes up based on previous experience and longevity at previous employers. Scheduler CSR Responsibilities:
  • Ability to answer high volume incoming calls in a fast-paced environment
  • Ability to determine reason for the call and make appropriate connection
  • Document phone encounters in the electronic medical record system concisely and accurately
  • Coordinate with staff to ensure patient triage healthcare needs are met
  • Schedule patient appointments accurately using clinic standards and guidelines
  • Verify and update patient demographics
  • Collect and track data for routine reporting
 Scheduler CSR Requirements:
  • High school diploma or equivalent; Associate degree preferred
  • Professional and courteous demeanor
  • Familiarity with medical terminology a plus
  • Demonstrate good grammar in speaking and writing
  • Must be able to communicate accurately and make quick judgement decisions for clinic services
  • Strong customer service skills
  • Punctual and dependable
 The Scheduler CSR positions require an ability to work well under pressure and with diverse personalities.  These are challenging but rewarding opportunities!  Please apply here or contact Caitlyn or Courtney at 815-229-7810.

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About Rockford, IL

Ready to take your career to new heights in Rockford, Illinois? Explore our job opportunities in this vibrant city and uncover endless possibilities for growth and success. Nestled in the heart of Winnebago County, Rockford blends urban convenience with a laid-back Midwest charm. From iconic landmarks like the Anderson Japanese Gardens and the Coronado Performing Arts Center to the mouth-watering cuisine at Beef-A-Roo and the exciting games hosted by the Rockford IceHogs at the BMO Harris Bank Center, this city has something for everyone. The Rockford region boasts a thriving arts scene, with galleries like the Rockford Art Museum and the Klehm Arboretum & Botanic Garden providing inspiration at every turn. Discover your next career move in Rockford, where opportunities abound and a unique culture awaits!