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Informatic Support

Rockford, IL 61102

Posted: 01/22/2024 Employment Type: Contract To Perm Job Number: CJ1326350115

Job Description

Informatic SupportFurstStaffing is looking for an Informatic Support Person to join the staff of a local medical community.  The ideal candidate will exhibit excellent customer relations, document management, inform clients on clinic programs and protocol, and manage patient flow through scheduling and pre-registration.  The Informatic Support person will work directly with the Medical Unit Manager and must comply with established policies and procedures, objectives, HIPAA, safety and environmental standards. Hours: 8am to 4:30pm, with rotating evenings and SaturdaysPay: $14.42, but pay increases with strong longevity and bilingual abilities Informatic Support Responsibilities:
  • Coordinate with staff to optimize consistent patient flow
  • Accommodate all scheduling needs using clinic standards and guidelines
  • Answer calls and transfer to appropriate connection
  • Must be able to respond quickly and in a professional/courteous manner
  • Prioritize, collect, and print patient documents for the provider team
  • Pre-register patients for appointments
 Informatic Support Requirements:
  • Ability to triage patient calls
  • Bi-lingual with Spanish preferred
  • High school diploma or equivalent
  • Associates degree with a concentration in healthcare preferred
  • Demonstrate good time management and responsibility
  • Exhibit good follow-through and use good judgment
  • Communicate effectively with patients, staff and external agencies
  • Ability to work in a fast-paced environment
  • Strong customer service skills
  • Demonstrate reliability and punctuality
 Please apply here or contact Caitlyn or Courtney at 815-229-7810.
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