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Immigrant Family Support Worker

Rockford, IL 61107

Posted: 10/29/2025 Employment Type: Contract To Perm Industry: Administrative & Office Job Number: DB238727102 Pay Rate: $17.50 / hour

Job Description

Make a Difference Working with Immigrant Families 

Bilingual Immigrant Family Support Worker Needed for Community Organization 

 

Pay:  $17.50/hr 

Hours: 8am-4:30pm Monday-Friday 

Benefits:  Furst Benefits

 

Bilingual Immigrant Family Support Worker Overview:  

Responsible for educating and encouraging eligible immigrants with limited English skills regarding their rights to apply for, and receive, public benefits such as SNAP, Medicaid, and All Kids. The Immigrant Family Support Worker assists clients with application processes, including, but not limited to, helping them with paperwork and interpreting as needed. Other responsibilities include attending relevant training; scheduling and presenting at informational meetings for benefit providers and recipients; and promoting the program through Spanish-language media and other outlets that reach immigrant and refugee communities. This position is an hourly, non-exempt position. 

Bilingual Immigrant Family Support Worker Job Functions: 

· Provides outreach to the immigrant and refugee community about the availability of public benefits and other services that support personal and family well-being and economic self-sufficiency 

· Provide information and referral services to immigrant families 

· Provide case management services to immigrant families in need of long-term assistance accessing and maintaining benefits and services 

· Provide accurate interpretation and/or translation services for immigrants who have difficulty communicating with the Illinois Department of Human Services and other agencies offering supportive services due to language barriers. 

· Provide culturally appropriate services 

· Complete assessments to determine client eligibility 

· Maintain database and client files 

· Provide follow up on open cases with the Illinois Department of Human Services and other offices to ensure they are being processed as needed 

· Provide follow up on closed cases, even though proper documentation was submitted 

· Regular attendance at staff meetings and required trainings, following a team centered approach 

· Other duties as assigned  

Bilingual Immigrant Family Support Worker Job Requirements: 

· Must be Bilingual 

·â€¯Associate’s degree in Human Services or related field and/or at least 2 years related experience 

· Have expertise with various crisis intervention techniques 

· Basic computer skills 

· Knowledge of Illinois public benefits and DCFS a plus 

· Experience working with minority populations 

· Possess good written and verbal communication skills 

· Obtain and document a minimum of fifteen (15) hours of professional development annually 

· Ability to lift 30 pounds 

· Current Illinois driver’s license and valid vehicle insurance 

 If you are interested in this Bilingual Immigrant Family Support Worker position, please contact Denessa or Courtney at 815-229-7810. 

 

#FSCLER

Meet Your Recruiter

Denessa B.
Account Manager

What did you want to be when you grew up?

I wanted to be a Teacher. I even used to force my younger brother to sit with all of our stuffed animals and be my student growing up.

Your favorite quote?

Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it. - Lou Holtz

What do you enjoy most about your work?

What I enjoy most is the opportunity to make a meaningful impact—whether it's helping clients fill tricky roles, supporting my team, or contributing to the successful placement of a great employee.

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About Rockford, IL

Ready to take your career to new heights in Rockford, Illinois? Explore our job opportunities in this vibrant city and uncover endless possibilities for growth and success. Nestled in the heart of Winnebago County, Rockford blends urban convenience with a laid-back Midwest charm. From iconic landmarks like the Anderson Japanese Gardens and the Coronado Performing Arts Center to the mouth-watering cuisine at Beef-A-Roo and the exciting games hosted by the Rockford IceHogs at the BMO Harris Bank Center, this city has something for everyone. The Rockford region boasts a thriving arts scene, with galleries like the Rockford Art Museum and the Klehm Arboretum & Botanic Garden providing inspiration at every turn. Discover your next career move in Rockford, where opportunities abound and a unique culture awaits!