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Desktop Support Technician

Rockford, IL 61104

Posted: 08/27/2024 Employment Type: Contract To Perm Industry: A -Clerical Job Number: CJ767050382 Pay Rate: $18.98 / hour

Job Description

Are you a tech-savvy problem solver with a passion for providing exceptional customer service? We are seeking a skilled Desktop Support Technician to join our dynamic team. As a key player in our IT department, you will be responsible for ensuring the smooth operation of desktop-level environments and supporting various devices and systems. Desktop Support Technician: Pay starting at $18.98 and increases with experience Desktop Support Technician Education:
  • High school graduate or equivalent required.
  • Associate’s degree in a computer-related discipline; however, equivalent experience may substitute for education requirements.
 Desktop Support Technician Experience:
  • Experience with the following: Desktop-level environments
  • CompTIA A+ certification
  • Current Windows Desktop OS certification
  • Familiarity with network fundamentals (TCP/IP, DNS, DHCP), switch port configurations
  • Microsoft 10 and higher, Mac OS, and Linux a plus
  • Microsoft Office 365 products
Desktop Support Technician Knowledge of:
  • Multi-function devices
  • Mobile devices
  • Remote access support tools and solutions
  • Anti-virus, anti-spam, and malware solutions
  • Detection and removal of viruses and malware
  • Strong customer service and troubleshooting skills
  • Networked devices
  • Active Directory
  • VOIP systems
 Desktop Support Technician work hours- During training they will be working 8am-4:30pm Monday through Friday. Once trained hours may fluctuate to assist with covering our clinic late nights and Saturdays. These hours may range up until 8pm (or later if needed) during the week and until noon on the weekends. If you are ready to advance your career and join a supportive and innovative team, apply now directly to this job posting. Contact Caitlyn/Courtey with any questions 815-229-7810.  #FSC

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About Rockford, IL

Ready to take your career to new heights in Rockford, Illinois? Explore our job opportunities in this vibrant city and uncover endless possibilities for growth and success. Nestled in the heart of Winnebago County, Rockford blends urban convenience with a laid-back Midwest charm. From iconic landmarks like the Anderson Japanese Gardens and the Coronado Performing Arts Center to the mouth-watering cuisine at Beef-A-Roo and the exciting games hosted by the Rockford IceHogs at the BMO Harris Bank Center, this city has something for everyone. The Rockford region boasts a thriving arts scene, with galleries like the Rockford Art Museum and the Klehm Arboretum & Botanic Garden providing inspiration at every turn. Discover your next career move in Rockford, where opportunities abound and a unique culture awaits!