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Customer Service Sales Parts Specialist

Cherry Valley, IL 61016

Posted: 10/26/2023 Employment Type: Permanent Industry: A -Professional Job Number: R 14985311025 Pay Rate: $50000-55000 / year

Job Description

Customer Service Sales Parts Specialist direct hire, on-site.  Cherry Valley, $23-25/hour plus overtime and annual bonus.  Global company that designs and manufactures industrial vacuum furnaces and controls.
  • Respond to customer inquiries for AMS parts, researching requirements to determine exact replacement parts.
  • Informs customer of unit pricing, ship date, anticipated delays and any additional information needed by customer.
  • Generates parts orders in Syteline ERP system
  • Ascertains credit status of customer and works with Accounts Receivable to resolve credit issues or down payment requirements.
  • Receives and reviews customer complaints in order to resolve customer concerns.
  • Confers with Production Control, Purchasing or Stockroom to expedite or track orders.
  • High School Diploma or equivalent required.  Bachelor's degree (B. A.) from four-year College or university strongly preferred. 
  • One to two years related experience and/or training required. 
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blue prints and technical data.
Please apply directly to this opportunity or contact Rachel at 815-997-1417 or with any questions.

Meet Your Recruiter

Rachel Thomann
VP, FurstProfessionals

Year Started: 2011

I wanted to be a physical therapist when I grew up.


Favorite Quote:

“My wish for you is that you continue. Continue to be who you are, to astonish a mean world with your acts of kindness.” – Maya Angelou


What do you enjoy most about your work?

It’s so rewarding to meet great people and match them up with our clients’ needs!

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