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Customer Service Rep-Part Time

Lena, IL 61048

Posted: 03/15/2024 Employment Type: Contract Job Number: ED1673411126 Pay Rate: $16 / hour

Job Description

Part time Customer Service Rep Local bank seeks a part time Customer Service Rep to work in multiple locations throughout NW Illinois. The Customer Service Rep will handle a variety of customer account transactions and focus on sales development and relationship building. The Customer Service Rep will be responsible for a promoting a full range of banking products and services to existing and prospective customers. Hours: Must be able to work 15-29 hours/week, and should ideally have open availability 7:45 am – 5:30 pm, Monday through Friday, as well as Saturday mornings, 7:45 am – 12:30 pm, on an as needed basis.Pay: $14-16/hour DOE Customer Service Rep Responsibilities:
  • Conduct accurate, prompt, and efficient customer transactions
  • Receive checks and cash for deposits to accounts
  • Assist in the bank-by-mail function and night deposit envelopes
  • Issue money orders, cashier checks and license stickers
  • Balance cash drawer
  • Identify, promote, and explain products and services
  • Prepare and maintain account paperwork
  • Help answer phones; assist with scanning documents
  • Assist customers to the safe deposit vault area
 Customer Service Rep Qualifications:
  • Knowledge of MS Office applications: Word, Excel, and PowerPoint
  • Excellent interpersonal communication and organizational skills
  • High School diploma or equivalent
  • 1-2 years’ experience in related field
 Must have own transportation to drive to various NW Illinois locations, including Freeport, Lena, and Stockton. If you are interested in the part time Customer Service Rep position, apply here, or contact Emily at 815-656-4490.

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