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Bilingual Medical Scheduler CSR (Medical Office)

Rockford, IL 61104

Posted: 01/30/2025 Employment Type: Contract Job Number: CJ781010116 Pay Rate: $14.62 / hour

Job Description

Bilingual Medical Scheduler CSR
 
We have an immediate Furst-to-Hire opening for a Bilingual Medical Scheduler CSR to join the team at a local clinic.  The Bilingual Medical Scheduler CSR is responsible for answering and routing all incoming phone calls as well as other tasks related to scheduling, updating patient information, forwarding calls and taking medical messages within the electronic system.  
 
Hours: 8:30am to 5pm, M-F, with rotating evenings from 11:30am to 8pm and every other Saturday from 8am to 12pm.
Pay: $15/hour
 
Bilingual Medical Scheduler CSR Responsibilities:
  • Answer incoming calls; work with callers in distress or need
  • Comply with all HIPAA standards
  • Determine the needs of callers and handle appropriately and with efficiency using the overhead paging system
  • Document messages in the electronic medical record system concisely and accurately
  • Coordinate with nursing staff to ensure patient triage healthcare needs are met
  • Schedule patient appointments accurately
  • Verify and update patient demographics
  • Collect and track data for routine reporting
 
Bilingual Medical Scheduler CSR Requirements:
  • Ability to communicate effectively and diplomatically with patients and clinical personnel
  • Ability to answer high volume of incoming calls in a fast-paced environment
  • Medical terminology preferred
  • Professional communication skills, able to utilize correct grammar and spelling
  • High school diploma or equivalent; Associate’s degree preferred
  • Possess strong customer service skills
  • Exhibit excellent attendance, punctual and dependable
  • Detail oriented with the ability to work with little or no supervision
  • Ability to understand and follow verbal and written communication
  • Ability to work well in a team environment and manage well under pressure
 
The Bilingual Medical Scheduler CSR opportunity is available immediately.  For consideration, please apply here or contact Caitlyn, Courtney or Janis at 815-229-7810.

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About Rockford, IL

Ready to take your career to new heights in Rockford, Illinois? Explore our job opportunities in this vibrant city and uncover endless possibilities for growth and success. Nestled in the heart of Winnebago County, Rockford blends urban convenience with a laid-back Midwest charm. From iconic landmarks like the Anderson Japanese Gardens and the Coronado Performing Arts Center to the mouth-watering cuisine at Beef-A-Roo and the exciting games hosted by the Rockford IceHogs at the BMO Harris Bank Center, this city has something for everyone. The Rockford region boasts a thriving arts scene, with galleries like the Rockford Art Museum and the Klehm Arboretum & Botanic Garden providing inspiration at every turn. Discover your next career move in Rockford, where opportunities abound and a unique culture awaits!