Make a Difference Working with Immigrant Families
Immigrant Family Support Worker Needed for Community Organization
Minimum Starting Pay: $16.50/hr.
Work Hours: 8am-4:30pm M-F. Some outreach will be needed on nights and weekends as well.
Immigrant Family Support Worker Overview:
Responsible for educating and encouraging eligible immigrants with limited English skills regarding their rights to apply for, and receive, public benefits such as SNAP, Medicaid, and All Kids. The Immigrant Family Support Worker assists clients with application processes, including, but not limited to, helping them with paperwork and interpreting as needed. Other responsibilities include attending relevant training; scheduling and presenting at informational meetings for benefit providers and recipients; and promoting the program through Spanish-language media and other outlets that reach immigrant and refugee communities. This position is an hourly, non-exempt position.
Immigrant Family Support Worker Job Functions:
· Provides outreach to the immigrant and refugee community about the availability of public benefits and other services that support personal and family well-being and economic self-sufficiency
· Provide information and referral services to immigrant families
· Provide case management services to immigrant families in need of long-term assistance accessing and maintaining benefits and services
· Provide accurate interpretation and/or translation services for immigrants who have difficulty communicating with the Illinois Department of Human Services and other agencies offering supportive services due to language barriers.
· Provide culturally appropriate services
· Complete assessments to determine client eligibility
· Maintain database and client files
· Provide follow up on open cases with the Illinois Department of Human Services and other offices to ensure they are being processed as needed
· Provide follow up on closed cases, even though proper documentation was submitted
· Regular attendance at staff meetings and required trainings, following a team centered approach
· Other duties as assigned
Immigrant Family Support Worker Job Requirements:
· Must be Bilingual
· Associate’s degree in Human Services or related field and/or at least 2 years related experience
· Have expertise with various crisis intervention techniques
· Basic computer skills
· Knowledge of Illinois public benefits and DCFS a plus
· Experience working with minority populations
· Possess good written and verbal communication skills
· Obtain and document a minimum of fifteen (15) hours of professional development annually
· Ability to lift 30 pounds
· Current Illinois driver’s license and valid vehicle insurance
If you are interested in this Immigrant Family Support Worker position, please apply directly to this job posting. Contact Kim with additional questions 815-656-4490.
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