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Bilingual Case Manager We have a Furst-to-Hire position at a national community service organization dedicated to empowering immigrants and enhancing their access to essential resources. We are seeking a passionate, dedicated Bilingual Case Manager to join our client’s team. The Bilingual Case Manager plays a crucial role in educating and supporting eligible immigrants with limited English proficiency about their rights to access public benefits, including SNAP, Medicaid, All Kids, and more. This position involves assisting clients with application processes, paperwork, and providing interpretation as needed. This important role is available immediately. Hours: 8am to 4:30pm, M-F, with attendance required at events outside these hoursPay: $16.50 to start; $17.00 when hired in Bilingual Case Manager Responsibilities:
Provide outreach to the immigrant and refugee community about the availability of public benefits and other services
Community service coordination
Provide information, management services and referral services to immigrant families who need assistance
Ensure complete case management services including linkages with in-house or external services, follow-up and problem resolutions
Provide accurate interpretation and/or translation services for immigrants who have difficulty communicating with the Illinois Department of Human Services and other agencies offering supportive services due to language barriers
Provide crisis intervention to stabilize client and locate immediate solutions, to include mental health, substance abuse, homelessness, hunger and unemployment
Provide culturally appropriate services
Complete assessments to determine client eligibility
Maintain database and client files
Provide follow up on open cases with the Illinois Department of Human Services and other offices to ensure they are being processed as needed
Other duties include regular attendance at staff meetings and required trainings, following a team centered approach
Bilingual Case Manager Requirements:
Associate’s degree in Human Services or related field and at least 4 years related experience
Expertise with various crisis intervention techniques
Knowledge of Illinois public benefits and DCFS a plus
Must be Bilingual English/Spanish
Experience working with minority populations in northwestern counties
Ability to commute and co-locate in offices in Ogle and Winnebago Counties
Possess good written and verbal communication skills
Strong knowledge base of community partners and alliances
Obtain and document a minimum of fifteen (15) hours of professional development annually
Basic computer skills
Ability to lift 30 pounds, sit, stand, bend, squat
Current Illinois driver’s license and valid vehicle insurance
This rewarding opportunity awaits your unique skills! Apply here or contact Courtney at 815-229-7810. #FSC
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