Bilingual Case Manager We have a temp-to-hire position at a national community service organization for a Bilingual Case Manager. The Bilingual Case Manager is responsible for educating and encouraging eligible immigrants with limited English skills regarding their rights to apply for and receive public benefits such as SNAP, Medicaid, All Kids, etc. The Bilingual Case Manager assists clients with application processes, including but not limited to helping them with paperwork and interpreting as needed. This important role is available immediately. Hours: 8am to 4:30pm, M-F, with attendance required at some events outside these hoursPay: $16.50 to start; $17.00 when hired in Bilingual Case Manager Responsibilities:
Provide outreach to the immigrant and refugee community about the availability of public benefits and other services
Community service coordination, planning and building alliances with local stakeholders that share an interest in serving immigrants
Provide information and referral services to immigrant families
Provide case management services to immigrant families who need long-term assistance accessing and maintaining benefits and services
Ensure complete case management services including linkages with in-house or external services, follow-up and problem resolutions
Provide accurate interpretation and/or translation services for immigrants who have difficulty communicating with the Illinois Department of Human Services and other agencies offering supportive services due to language barriers
Provide crisis intervention to stabilize client and locate immediate solutions, to include mental health, substance abuse, homelessness, hunger and unemployment
Provide culturally appropriate services
Complete assessments to determine client eligibility
Maintain database and client files
Provide follow up on open cases with the Illinois Department of Human Services and other offices to ensure they are being processed as needed
Other duties include regular attendance at staff meetings and required trainings, following a team centered approach
Bilingual Case Manager Requirements:
Associate’s degree in Human Services or related field and at least 4 years related experience
Expertise with various crisis intervention techniques
Knowledge of Illinois public benefits and DCFS
Must be Bilingual English/Spanish
Experience working with minority populations in northwestern counties
Ability to commute and co-locate in offices in Ogle and Winnebago Counties
Possess good written and verbal communication skills
Strong knowledge base of community partners and alliances
Current Illinois driver’s license and valid vehicle insurance
This rewarding opportunity awaits your unique skills! Apply here or contact Courtney at 815-229-7810.
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Ready to take your career to new heights in Rockford, Illinois? Explore our job opportunities in this vibrant city and uncover endless possibilities for growth and success. Nestled in the heart of Winnebago County, Rockford blends urban convenience with a laid-back Midwest charm. From iconic landmarks like the Anderson Japanese Gardens and the Coronado Performing Arts Center to the mouth-watering cuisine at Beef-A-Roo and the exciting games hosted by the Rockford IceHogs at the BMO Harris Bank Center, this city has something for everyone. The Rockford region boasts a thriving arts scene, with galleries like the Rockford Art Museum and the Klehm Arboretum & Botanic Garden providing inspiration at every turn. Discover your next career move in Rockford, where opportunities abound and a unique culture awaits!
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