Informatic Support
FurstStaffing is looking for an Informatic Support person to join the staff of a local medical community. The ideal candidate will exhibit excellent customer relations and document management. Duties include informing clients on clinic programs and protocol and managing patient flow through scheduling and pre-registration. The Informatic Support person will work directly with the Medical Unit Manager and must comply with established policies and procedures, objectives, HIPAA, safety, and environmental standards. This is a Furst-to-Hire opportunity.
Hours: Rotate between 8am-4:30pm and 9:30am-6pm; one evening shift each week, 11:30am-8pm, and one Saturday per month 8am to 12pm
Pay: $15.23, but pay increases with strong longevity and bi-lingual abilities
Benefits: Furst Benefits
Informatic Support Responsibilities:
Coordinate with staff to optimize consistent patient flow
Accommodate all scheduling needs using clinic standards and guidelines
Answer calls and transfer to appropriate connection
Must be able to respond quickly and in a professional/courteous manner
Prioritize, collect, and print patient documents for the provider team
Pre-register patients for appointments
Informatic Support Requirements:
Bilingual in Spanish/English preferred
Ability to triage patient calls
High school diploma or equivalent
Associates degree with a concentration in healthcare preferred
Demonstrate good time management and responsibility
Exhibit good follow-through and use good judgment
Communicate effectively with patients, staff, and external agencies
Ability to work in a fast-paced environment
Strong customer service skills
Demonstrate reliability and punctuality
Ability to understand and follow verbal and written communication; being bilingual preferred
Please apply here or contact Denessa or Courtney at 815-229-7810.