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1st Shift-Customer Service/Billing

Rockford, IL 61109

Posted: 02/03/2025 Employment Type: Contract Job Number: CJ9002024120 Pay Rate: $18 / hour

Job Description

Customer Service
 
Use your Customer Service skills and work in the busy office of an established transportation company.  This full-time Customer Service opportunity will allow you to work with and assist clients primarily via email, but also by phone.  The Customer Service position involves a variety of time-sensitive duties requiring attention to detail. The Customer Service position is a Furst-to-Hire opportunity.
 
Hours: 5:30am to 2pm, end time could vary depending on workflow
Pay: $18.00/hour
 
Customer Service Responsibilities:
  • Monitor client emails for pick-up alerts
  • Generate freight bills from bills of lading
  • Data entry, including documenting proof-of-delivery
  • Schedule pick-ups and deliveries
  • Answer customer inquiries
  • Handle other customer service responsibilities as needed

Customer Service Qualifications:
  • Excellent customer service skills
  • Accurate data entry ability
  • Strong communication skills
  • High School diploma or equivalent
 
If you are interested in the Customer Service position, we want to hear from you!   Please apply here or contact Caitlyn, Courtney or Janis at 815-229-7810.

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About Rockford, IL

Ready to take your career to new heights in Rockford, Illinois? Explore our job opportunities in this vibrant city and uncover endless possibilities for growth and success. Nestled in the heart of Winnebago County, Rockford blends urban convenience with a laid-back Midwest charm. From iconic landmarks like the Anderson Japanese Gardens and the Coronado Performing Arts Center to the mouth-watering cuisine at Beef-A-Roo and the exciting games hosted by the Rockford IceHogs at the BMO Harris Bank Center, this city has something for everyone. The Rockford region boasts a thriving arts scene, with galleries like the Rockford Art Museum and the Klehm Arboretum & Botanic Garden providing inspiration at every turn. Discover your next career move in Rockford, where opportunities abound and a unique culture awaits!